Supporters Club Shop

199 Two Mile Hill Road
Kingswood
Bristol BS15 1AZ
Tel: 0117 9611772
Fax: 0117 9611773

Mo-Fr: 9am - 5pm
Sat: 9am - 1pm

Pirate Leisure

The Memorial Stadium
Filton Avenue
Horfield
Bristol
BS7 0BF
Tel: 0117 9096648
Fax: 0117 9085530

Mo-Fr: 9am - 5pm
Sat: 9am - 1pm

Commercial Committee

Members

Commercial Committee statement of objectives and Customer Pledge

The objectives of the Bristol Rovers Supporters Club as a commercial operation for season 2007-2008 are:

To deliver value for money and a high quality service to our customers.
To operate a modern, efficient and professional ticket service on behalf of Bristol Rovers Football Club.
To administer and market Bristol Rovers season tickets.
To provide our customers with a high quality and cost effective transport solution for Bristol Rovers away matches.
To ensure that only high quality merchandise carries the 'Bristol Rovers Football Club' or 'Bristol Rovers Supporters Club' branded logos.
To maintain and manage a retail operation to provide Bristol Rovers merchandise via retail outlets and the internet.
To continually assess the way in which we strive to fulfil our objectives.
To seek to reward our customers loyalty.
To investigate the commercial potential of the Bristol Rovers Supporters Club website and how that can be used as a tool to improve services to our customers.
To instigate and promote initiatives to benefit our customers.
As far as is practical, to ensure that the goods and services that we offer our customers sets the highest standard for other football league clubs to aspire to. This is the standard that our supporters demand and are entitled to expect.
To adopt a pro-active approach in respect of stadium regeneration plans and the temporary move to Cheltenham Town FC.